Maximise the return on your Salesforce investment Gain the support your business strategy demands utilising our continuous improvement model.
Maximise your Salesforce ROI
Your Salesforce system management is available on demand from Vanguard via you own personal login. Access to our in-house Salesforce experts who can show you how to extend its capabilities to increase return on investment of your licenses.
Save on hiring costs of FTE and lever deep domain knowledge and access to skills from Consultant to Certified Technical Architect
Benefit from our Innovation days to advise you of the best and most relevant releases from Salesforce that will unlock new business value by using the latest Salesforce features.
Vanguard Assisted Customer Success (VACS)
Sign up for half a day plus per month
Receive your business process review and recommendation pack in conjunction with Salesforce
Solution documentation pack
Unique community login in
Solution triage
Critical case management
Innovation & Success days* (min 1 day pm VACS)
Quarterly or Monthly payments
Vanguard Assisted Customer Success Plans
Simply complex healthcare management with meticulous customized artificial intelligence.
| Support type | Start up | Grow | Scale | Velocity |
|---|---|---|---|---|
| Hours per month | 2 | 4 | 8 | 3+ |
| Admin tasks ( field creation changes reports) | ||||
| Triage Bugs & Fixes | ||||
| Salesforce Release management | ||||
| Solution / technology review | ||||
| Training & Adoption | ||||
| Technical consulting | ||||
| Annual health check | ||||
| Dedicated Customer Success Manager | ||||
| Response time | 48 hours | 48 hours | 24 hours | Same business day |
| Monthly Fee. £ | 200.00 | 400.00 | 650.00 | TBD |
We do not offer “start up” and “grow” plans anymore*
Velocity is 8 hours per month also @700 PM*