Vanguard Assisted Customer Success

Vanguard Assisted Customer Success (VACS)

Maximise the return on your Salesforce investment Gain the support your business strategy demands utilising our continuous improvement model.

Maximise your Salesforce ROI

 
Your Salesforce system management is available on demand from Vanguard via you own personal login. Access to our in-house Salesforce experts who can show you how to extend its capabilities to increase return on investment of your licenses.
 
Save on hiring costs of FTE and lever deep domain knowledge and access to skills from Consultant to Certified Technical Architect
 
Benefit from our Innovation days to advise you of the best and most relevant releases from Salesforce that will unlock new business value by using the latest Salesforce features.
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Vanguard Assisted Customer Success (VACS)

 
Sign up for half a day plus per month
 
Receive your business process review and recommendation pack in conjunction with Salesforce
 
Solution documentation pack
 
Unique community login in
 
Solution triage
 
Critical case management
 
Innovation & Success days* (min 1 day pm VACS)
 
Quarterly or Monthly payments

Vanguard Assisted Customer Success Plans

Simply complex healthcare management with meticulous customized artificial intelligence.

Support typeStart upGrowScale Velocity
Hours per month2483+
Admin tasks ( field creation changes reports)    
Triage Bugs & Fixes    
Salesforce Release management  
Solution / technology review     
Training & Adoption   
Technical consulting    
Annual health check    
Dedicated Customer Success Manager 
Response time 48 hours48 hours24 hoursSame business day
Monthly Fee. £200.00400.00650.00TBD
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