Product

Field Service (FSL)

At Vanguard Cloud Consulting, we are trusted partners for planning, implementing, and optimising Salesforce Field Service Lightning. With years of field service experience, our consultants can guide companies to get the most from this mobile-first field service management solution.

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Benefits of Field Service (FSL)

Streamlined Quote-to-Cash Process

Accelerate your sales cycle by automating the entire quote-to-cash process. Salesforce Revenue Cloud integrates CPQ (Configure, Price, Quote) and billing solutions to streamline pricing, quoting, contracting, and invoicing, reducing manual errors and speeding up revenue recognition.

Advanced Revenue Management

Gain real-time visibility and control over your revenue operations with comprehensive analytics and reporting. Salesforce Revenue Cloud provides tools for forecasting, tracking performance, and ensuring compliance with revenue recognition standards, improving financial accuracy and decision-making.

Scalable and Flexible Solutions

Adapt to changing business needs with scalable and customizable revenue operations. Salesforce Revenue Cloud supports various sales models, including subscription, usage-based, and hybrid, allowing you to innovate and grow without operational constraints.

Sell faster with Salesforce

Our Field Service (FSL) Solutions

Implementation

We handle everything from configuration to data migration to mobile setup ensuring a smooth transition to the new platform. Our phased approach focuses on user adoption from day one.

Workforce Optimisation

We optimise schedule-based and on-demand work routing to balance workload and priorities. This improves first-time fix rates and resource allocation.

Inventory and Asset Management

We implement tools to track inventory, assets, and work orders end-to-end. This ties together the field and the back office.

Mobile Workforce Enablement

We activate field service apps to provide techs and agents with information access and collaboration. This boosts productivity and customer satisfaction.

Reporting and Visibility

We build custom reports and dashboards to surface field service KPIs like first-time fix rates, work order status and job costing.

Continuous Training

We provide ongoing training and support to keep field teams up-to-date as processes evolve. This encourages user adoption across the workforce.

Making a difference

Salesforce Consulting Excellence

With Field Service Lightning expertise across industries, Vanguard guides companies to build a more productive and automated field service operation using Salesforce. Our focus is on driving adoption, aligning to business goals and delivering value through every phase.

Customer Comments

Reviews from Our Valued Clients

''having a positive impact on the company...''

“Salesforce was an amazing change for Burke Bros, having a positive impact on the company. Vanguardʼs lead consultant was so helpful, clarifying and resolving issues that Burke Bros had, and supporting us throughout the process, understanding that having a new system can be scary to learn at the beginning. Vanguardʼs team was clear and efficient in terms of letting Burke Bros know what was needed and what was coming next.”

Claire McGovern

Project Sponsor

Burke Bros

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Ready to elevate your business with innovative Salesforce solutions? Our team at Vanguard Cloud Consulting is here to help. Whether you have questions, need more information, or are ready to start your next project, we’re just a click away.